Strategic HR System Integration During M&A: A Framework for Large-Scale Cloud Migration and Workforce Consolidation
DOI:
https://doi.org/10.22399/ijcesen.4209Keywords:
HR System Integration, Merger And Acquisition, Cloud HCM Implementation, Payroll Continuity, Change ManagementAbstract
Human resources system integration in mergers and acquisitions is a high-impact, multifaceted task that directly impacts the employee experience, regulatory compliance, and operational continuity of organizations. This article bases actionable advice on real-world experience from Abbott Laboratories' $25 billion acquisition of St. Jude Medical, the largest acquisition in Abbott's history thus far, which formally established Abbott as a major player in the $30 billion cardiovascular device market. The integration undertaking involved the strategic migration of approximately 18,000 employees and 10,000 contingent workers across 50+ countries from St. Jude Medical's legacy SAP system to Abbott's cloud-based Workday Human Capital Management platform, all while ensuring uninterrupted payroll continuity and strict regulatory compliance in each jurisdiction. Typical challenges faced during this transition included complex dual-system synchronization demands between SAP and Workday environments, intricate non-English language data conversion requirements, sophisticated ETL processing using Lavastorm technology for data extraction and transformation, and multi-stakeholder alignment among geographically scattered teams. This article offers a systematized human resources system integration framework, outlines key best practices and avoidance pitfalls, and offers authoritative knowledge derived from partnering with strategic Workday implementation specialists including the benefits of phased deployment methods and real-time bi-directional integration processes. Underpinned by real-world implementation proof involving one of the medical device industry's most complex HR system consolidations, these guidelines are intended to enable organizations to obtain integrated HR platforms, significantly mitigate operational risk exposure, and create foundations for scalable post-acquisition expansion.
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