MEENU VIMALA VENKATAARANGAM. Digital Worker in a Contact Center: A Technical Review. International Journal of Computational and Experimental Science and Engineering, [S. l.], v. 12, n. 1, 2026. DOI: 10.22399/ijcesen.4871. Disponível em: https://www.ijcesen.com/index.php/ijcesen/article/view/4871. Acesso em: 6 feb. 2026.