VENKATA SUBRAMANYA, SAI KIRAN, VEDAGIRI. Business intelligence patterns for itsm reporting: leveraging AI and GENAI for enterprise decision-making. International Journal of Computational and Experimental Science and Engineering, [S. l.], v. 10, n. 4, 2024. DOI: 10.22399/ijcesen.4262. Disponível em: https://www.ijcesen.com/index.php/ijcesen/article/view/4262. Acesso em: 19 mar. 2026.